About Us : Privacy Policy
Privacy Policy
Our commitment to privacy
Melbourne Water is committed to ensuring the privacy of your information. We recognise that your privacy is important to you and that you should decide how your personal information should be used.
This statement outlines Melbourne Water's policies relating to your personal information consistent with principles set out in the Victorian Information Privacy Act 2000. The statement relates to this website which is operated by Melbourne Water under the domain name www.melbournewater.com.au ("Melbourne Water Website")
Information collected
The information collected by Melbourne Water will depend on how you use the services provided by this site.
Statistical information is collected each time you visit the site to enable us to calculate: the number of site visitors; time and duration of site visits, page impressions and site traffic.
This information is collected for the purposes of evaluating the performance of our online services and product offerings - no individual website user is identified.
Cookies
Cookies are used throughout Melbourne Water's website. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes.
We use cookies:
- To determine if you have previously visited our site; and
- To identify the pages and Third Party Websites you have accessed.
Visitors who do not wish to accept cookies can set their browser to refuse cookies. However, cookies allow you to fully utilise all services provided on this site and we encourage all visitors to accept them.
Use and disclosure of information
Melbourne Water will not use or disclose any information about you without your consent, except:
If required by law;
- To ensure compliance with our terms and conditions of providing services;
- To protect the rights or property of Melbourne Water, and Melbourne Water user, or any member of the public.
Further information
If you require further information regarding this privacy statement, please contact Melbourne Water on 131 722 or inquiry@melbournewater.com.au.